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Customer send a complaint of SMT motor noise problem
We set up a team to solve this problem.
1. check the appearance
Item | Noise motor appearance | ||
picture | |||
Remarks | |||
Summery | The customer complaint motor is a patch over motor, and there is solder at the motor casing and terminals. The passenger motor terminal is seriously lifted. |
2. Unqualified motor performance confirmation
NO | Customer feedback | Rated current | Speed | Resistance | Hear by ear | Judge |
≤85mA | 15000±2500 rpm | 30Ω±6 | OK/NG | |||
1# | With noise | 75 | 13321 | 30.4 | noise | NG |
2# | With noise | 75 | 13100 | 31.2 | noise | NG |
3# | With noise | 77 | 14436 | 30.5 | OK | OK |
Picture | ||||||
Remarks | 1, the customer returned 2pcs single motor has obvious noise. 2. The motor connected to the board has no abnormal sound. | |||||
summery | Confirm the passenger return motor and determine that the 2pcs single motor has noise. |
3. Disassemble 1pc unqualified motor and analysis noise causes:
End cap assembly | Rotator assembly | Stator assembly |
NG | NG | NG |
Summary: Disassemble the unqualified motor, the rosin inside the motor enters, and the other no obvious abnormalities. | ||
Due to the limited internal space of the motor, the rosin entering the inside of the motor interferes with the motor during the operation of the motor, resulting in poor motor noise. |
Remarks:
1.The motor end cover and the casing are fixed by riveting, so the inside of the motor is not completely sealed.
2. This motor is a conventional motor,our internal patch simulation and in other customers have never appeared rosin into the motor inside, customer need check the motor patch temperature and other related conditions.